DataDirector
How do I know when my Account Expires?

There are two ways to find out the expiry date of your data. The easiest is to log onto the Members Area of this site and access the subscription section.

You can also check your account expiry when you download data. Click on the "Data Downloaded" tab of the "Download Monitoring" window. There is a column called "Expiry" that contains the expiry date of each subscription in the account.

When your subscription is due for renewal, you will begin to receive a pop-up window when you download data advising you of how many days you have remaining. This window will appear at 14 days from your renewal date, if you have not renewed your subscription already.

You should also receive a renewal notice by email and/or regular mail advising of the expiry, so please be sure to keep your contact details up to date through the Members Area.

This article is relevant to the following products: DataDirector, DataDirector2