Paritech - For all your Investment Needs

DataDirector
Advanced Error Codes

The following is a list of all the error codes generated by DataDirector and/or its associated access with Internet Explorer. Many of these do not have fixed solutions, so use them at your own risk. Please also check Microsoft's HTTP status codes page and/or contact Support for more help.

Error Code	Message	Solution/Comment
13000	200 OK
13001	400s Invalid method
13002	400s Bad request
13003	500s Server error
13004	Login ID already exists
13005	Database Error
13006	User ID or Password is invalid	Contact Support to confirm your username and password
13007	HTTP Open Request failed
13008	HTTP not connected to server
13009	Client data error	Corrupted message (hardware problem)
13010	Transaction must not be less then $d%
13011	Login ID is locked - Contact Paritech	Contact Support to have your account unlocked
13012	Conditions of use must be accepted
13013	No Data Found (probably incorrect URL or Filename)
13014	Insufficient Credit
13015	Right no granted for Royalty Data	You are trying to download today's data when you have an after midnight data account. Check your data range and try again
13016	No web modules available for processing
13017	Customer Inactive	Contact Support
13018	Customer Suspended	Contact Support
13019	Bad IvFolder ID
13020	Not Subscribed to Data Folder	You have selected an exchange for which you do not subscribe to
13021	Subscription Inactive	Contact Support
13022	Subscription Suspended	Contact Support
13023	Subscription Expired	Contact Sales to renew your subscription
13024	All downloads for this month used up	You have used up your allocation of downloads for your month period. Please contact Support or Sales to reset your account
13025	Too many codes

12000	Unspecified error
12001	Error Internet Out of Handles
12002	Error Internet Timeout
12003	Error Internet Extended Error
12004	Error Internet Internal Error
12005	Error Internet Invalid URL
12006	Error Internet Unrecognized Scheme
12007	Error Internet Name Not Resolved	You may have the hostname incorrect in DataDirector, please check this page for the correct details. It could also be your ISP is having problems resolving our hostname. Contact your ISP and ask if they can resolve the hostname of 'ddir1.paritech.com'
12008	Error Internet Protocol Not Found
12009	Error Internet Invalid Option
12010	Error Internet Bad Option Length
12011	Error Internet Option Not Settable
12012	Error Internet Shutdown
12013	Error Internet Incorrect Username
12014	Error Internet Incorrect Password
12015	Error Internet Login Failure
12016	Error Internet Invalid Operation
12017	Error Internet Operation Cancelled
12018	Error Internet Incorrect Handle Type
12019	Error Internet Incorrect Handle State
12020	Error Internet Not Proxy Request
12021	Error Internet Registry Value Not Found
12022	Error Internet Bad Registry Parameter
12023	Error Internet No Direct Access
12024	Error Internet No Context
12025	Error Internet No Callback
12026	Error Internet Request Pending
12027	Error Internet Incorrect Format
12028	Error Internet Item Not Found
12029	Error Internet Cannot Connect
12030	Error Internet Connection Aborted
12031	Error Internet Connection Reset
12032	Error Internet Force Retry
12033	Error Internet Invalid Proxy Request
12152	Error HTTP Invalid Server Response	Internal Server Error - Usually your ISP has made a change you can no longer reach our servers. Wait a few hours and try again, it may take 24 hours to recover

-400	MSFL Err Not Initialized
-399	MSFL Err Already Initialized
-398	MSFL Err MSFL Corrupt
-397	MSFL Err OS Ver Not Supported
-396	MSFL Err Share Not Loaded
-395	MSFL Err Insufficient Files
-394	MSFL Err Insufficient Mem
-393	MSFL Err Invalid User ID
-392	MSFL Err Invilid Temp Dir
-391	MSFL Err DLL Incompatible
-380	MSFL Err Invalid Key
-375	MSFL Err Invalid Drive
-374	MSFL Err Invalid Dir
-373	MSFL Err Dir Does Not Exist
-372	MSFL Err Unable to Create Dir
-371	MSFL Err Dir Already Open
-370	MSFL Err Dir Not Open
-369	MSFL Err Too Many Dirs Open
-368	MSFL Err Already A MS Dir
-367	MSFL Err Not A MS Dir
-366	MSFL Err Dir Is Busy
-365	MSFL Err User ID Already In Dir	Your database has become locked - Check that your charting software is not running. If so, close it down. You should also try the following to rectify the problem: 1. Start Windows Explorer 2. Locate your Historical Data folder 3. Locate the folder where the problem is occurring 4. Delete any files that begin with the tilde (~) character.
-364	MSFL Err Too Many Users In Dir
-363	MSFL Err Invalid User
-362	MSFL Err Non MSFL User In Dir
-361	MSFL Err Dir Is Read Only
-360	MSFL Err Max Files in Temp Dir
-355	MSFL Err Invalid XMaster File	The XMASTER file is corrupt - Contact Support for replacement folder
-354	MSFL Err Invalid Index File	The Index file is Corrupt - Contact Support for replacement folder
-353	MSFL Err Invalid Lock File
-352	MSFL ErrInvalid Security File
-351	MSFL Err Invalid Users File
-350	MSFL Err CRC Error
-349	MSFL Err Drive Not Ready	All these errors relate to problems reading or writing to a storage device
-348	MSFL Err General Failure
-347	MSFL Err Misc Disk Error
-346	MSFL Err Sector Not Found
-345	MSFL Err Seek Error
-344	MSFL Err Unknown Media
-343	MSFL Err Write Protected
-342	MSFL Err Disk Full
-341	MSFL Err Not Same Device
-340	MSFL Err Network Error
-325	MSFL Err Lock Violation
-324	MSFL Err Invalid Lock Type
-323	MSFL Err File Locked
-322	MSFL Err Too Many Sec Locked
-321	MSFL Err Security Locked	Your database has become locked - Check that your charting software is not running. If so, close it down. You should also try the following to rectify the problem: 1. Start Windows Explorer 2. Locate your Historical Data folder 3. Locate the folder where the problem is occurring 4. Delete any files that begin with the tilde (~) character.
-320	MSFL Err Security Not Locked
-319	MSFL Err Improper Lock Type
-300	MSFL Err End Of File
-299	MSFL Err Error Opening File
-298	MSFL Err Error Reading File
-297	MSFL Err Error Writing Files
-296	MSFL Err File Doesnt Exist
-295	MSFL Err Invalid File Handle
-294	MSFL Err Permission Denied	Data files are read only - May occur when files are copied from CD to hard drive. Try the following instructions to rectify: 1. Start Windows Explorer 2. Locate your historical data folder 3. For each of the A-Z subfolders... a. Highlight all files (i.e. click CTRL + A) b. Right click the files and choose Properties c. Ensure Read-only is not ticked and click OK
-293	MSFL Err Seek Past EOF
-292	MSFL Err Misc File Error
-275	MSFL Err Unable To Read All
-274	MSFL Err Unable to Write All
-250	MSFL Err All Symb Not Loaded
-249	MSFL Err Unable To Resynch	Data files are read only - May occur when files are copied from CD to hard drive. Try the following instructions to rectify: 1. Start Windows Explorer 2. Locate your historical data folder 3. For each of the A-Z subfolders... a. Highlight all files (i.e. click CTRL + A) b. Right click the files and choose Properties c. Ensure Read-only is not ticked and click OK
-248	MSFL Err Files In Dir Changed
-247	MSFL Err Unrecognized Version	Your database has become locked - Check that your charting software is not running. If so, close it down. You should also try the following to rectify the problem: 1. Start Windows Explorer 2. Locate your Historical Data folder 3. Locate the folder where the problem is occurring 4. Delete any files that begin with the tilde (~) character.
-225	MSFL Err Invalid Comp Symbol
-224	MSFL Err Invalid Symbol
-200	MSFL Err Different Data Symbol
-199	MSFL Err Duplicate Securities	The folder contains a duplicate security, that needs to be merged together. Please see :- How to merge two securities together
-198	MSFL Err Duplicate Security
-197	MSFL Err Primary Sec Not Found
-196	MSFL Err Secondary Sec Not Found
-195	MSFL Err Security Has Composites
-194	MSFL Err Security Has No Data
-193	MSFL Err Security Is A Composite
-192	MSFL Err Security Not Composite
-191	MSFL Err Security Not Found
-190	MSFL Err Too Many Securities	The maximum number of Securities per folder has been reached. MetaStock 7 and below : Maximum of 2000 Files per folder MetaStock 8 and above : Maximum of 6000 Files per folder Some versions of MetaStock can only use the older format of 255 files per folder
-189	MSFL Err Too Many Composites
-188	MSFL Err Securities Are The Same
-175	MSFL Err Invalid Date
-174	MSFL Err Invalid Time
-173	MSFL Err Invalid Interval
-172	MSFL Err Invalid Periodicity
-171	MSFL Err Invalid Operator
-170	MSFL Err Invalid Field Order
-169	MSFL Err Invalid Records
-168	MSFL Err Invalid Display Units
-167	MSFL Err Invalid Security Handle
-150	MSFL Err Adding Would Overflow
-149	MSFL Err Data File is Full
-148	MSFL Err Data Record Not Found
-147	MSFL Err Data Not Sorted
-146	MSFL Err Date After Last Rec
-145	MSFL Err Date Before First Rec
-144	MSFL Err Record Is A Duplicate
-143	MSFL Err Record Out Of Range
-142	MSFL Err Record Not Found
-125	MSFL Err Buffer Not Attached
-124	MSFL Err Invalid Func Parms
-123	MSFL Err Unknown Fields Req
-100	MSFL Err Invalid Function Call

This article is relevant to the following programs: DataDirector, DataDirector 2