How do I open a chart in MetaStock
DATA FOLDER HAS BECOME LOCKED
MetaStock data requires that only one program use the data at one time. Therefore you may occasionally receive a message advising that the files are not in use or are not recognized. This may occur if you are trying to run MetaStock while downloading data. Or it may occur if MetaStock or your computer has crashed, in which case the program still thinks the files are in use and will not let you access them.
In most cases this can be rectified as follows:
Please Note: Do not delete any other files. Doing so may cause permanent corruption to your database or cause it to be inaccessible permanently. This kind of error is also represented by the error codes 365 and 247 if you obtain this error message either through DataDirector2 or the Downloader.
UNABLE TO VIEW FILES IN FOLDERS
If, when you are using MetaStock you find that one of your folder is suddenly missing data, it may mean that one of your folders contains temporary files. This may have occurred if MetaStock was shut down abnormally (i.e. the program froze or Windows crashed).
In most cases this can be rectified as follows:
Please Note: Do not delete any other files. Doing so may cause permanent corruption to your database or cause it to be inaccessible permanently.
HOW DO I RESET METASTOCK BACK TO DEFAULT SETTINGS
The Windows Registry settings for MetaStock may be damaged. Try deleting the Register as follows:
The tutorial will start in MetaStock. Simply cancel the Tutorial and you should return to MetaStock. Then try to use the program as normal to see if it works. If it works you are once again fine.
PROBLEM WITH THE ONLINE VENDOR ACCOUNT
Some customers when they start MetaStock for the first time will see a window similar to the following:
"The online vendor account is not configured correctly"
A work around for this is to click the Work Offline button which should allow you to access MetaStock.
However, this issue occurs if you had attempted to enter your Paritech username/password during the installation of MetaStock. When you install MetaStock, it prompts you for a username and password. However, what many customers do not realize is that this password is for the Reuters data service. Therefore unless you are subscribing to Reuters also (this may be the case for some US customers), you should leave this blank and continue the installation.
To stop this window from appearing every time you start MetaStock, you should do the following:
Close MetaStock and restart the program in the usual way, you should no longer receive the window and the program should go straight to a blank screen.
WHY CAN I ONLY SEE 2 YEARS OF DATA, ALTHOUGH I KNOW THAT THERE IS MORE?
By default, MetaStock will always load 500 days of data for each chart that you open. This is approximately two years worth of trading day data. Sometimes, you may wish to load more data than this. For example, if you have a twenty year database of the Dow Jones Index or wish to utilise the full amount of data provided by Paritech historical data.
In the “Load Options” screen, you can either select a default amount of periods to load or to select 'Prompt for dates when chart is opened'. We recommend using settings of Load 9999 periods, display 250 if you choose the first option. This allows you to scroll approximately 20 years of data for any chart that has this historical data available.
CAN A TEMPLATE DISPLAY DAILY, WEEKLY AND MONTHLY CHARTS ALL IN THE SAME WINDOW?
1. Click File | Open.
3. Click Window > New Window. This will create a copy of the chart that is open. The copy
will probably be named Chart1 and the security name. Repeat to create Chart2
4. Click Window > Tile and you will now see 3 charts of the same security.
5. Click Chart1 to make it the active chart.
6. At the bottom of the chart window select Weekly and click OK. You should now see chart1
as a weekly display and the original chart as daily. (see imagebelow)
7. Click Chart2 to make it the active chart.
8. At the bottom of the chart window select Monthly and click OK. You should now see chart1
as a weekly display Chart2 as a monthly and the original chart as daily.
9. Click File | New | Layout.
10. Click Add All to add both chart views to the Layout and click OK.
11. Click File | Save As.
12. Change the “Save As” field to “Template.”
13. Type a name for your Template (e.g. Daily-
and click OK.
You can now apply this Template to any chart and it will display the daily and weekly and Monthly view for the chart, however it is essential that the “Use templates periodicity” option is checked in the Apply Template dialog. (see image below) without this option ticked the template will not display as desired!
See image below for end result: Roll cursor over to see a larger image.
MSFL File Download
Many Paritech applications make use of the MetaStock File Library (MSFL) in order to access MetaStock data. If you are receiving an error about a missing MSFL file, you should download the appropriate file from one of the links below.
Click the appropriate link and choose to Save to Disk. You will need to save the file to the appropriate folder on your computer. Please note that the location of this folder varies depending on the operating system you are running.
It is recommended to reboot your computer after downloading the file.
Equis Technical Support
Further information and support on MetaStock can be found on the Equis website -
Paritech Support -
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